How to Request a Conveyor Quote

A useful conveyor quotation starts with a useful brief. The Conveyor Quotes form is built to collect the minimum a matched supplier needs: which products or services you want, who you are, where the site is, and what the job actually is. This page walks through each field on that form, why it exists, and how to write notes that produce comparable responses instead of clarification emails.

Open the live form at Get a quote. If you are still deciding what drives cost, read the conveyor system cost guide first. If you already have quotations in hand, use how to compare conveyor quotes.

How the quote request is structured

The form has two working steps. First you select one or more product and service categories. Then you enter contact details, location and notes, and you may attach a file. After submit, matched suppliers receive the brief and contact you directly with quotations. Conveyor Quotes does not price the job for you.

Required fields are full name, email, city or suburb, and notes, plus at least one category. Company, telephone, mobile and the attachment are optional but often useful. Treat optional as "skip only if you truly do not have it," not as unimportant.

Select product and service categories

Step one loads the live product list from the platform API — twenty-five categories covering components and services such as belting, motors, gearboxes, pulleys, idlers, drives, cleaners, structure, turnkey projects, instrumentation, rubber products, chutes, and related items including backstops, bearings, controls, couplings and winches. A search box filters the chips if you do not want to scan the full set.

Tick what you actually need, not every name that sounds related. A belt replacement with on-site splice is belting plus vulcanising. A seized drive might be motors, gearboxes and couplings. A leaking load point might be chutes, skirt rubber and belt cleaners. Category pages such as conveyor belting, gearboxes, motors, pulleys and idlers help you confirm the name before you tick it.

If you need a designed, installed conveyor rather than parts, include turnkey conveyor projects. If you only need a scraper inspection, do not also tick turnkey — you will mix specialist and OEM responses that are hard to compare.

Choosing more than one category in one request

One submission can carry several categories. That is intentional. Shutdown work often needs belt, splice, scrapers and a pulley lagging in the same window. Sending one brief keeps the story consistent: same photos, same dates, same access constraints.

Use multiple categories when the items belong to the same job. Use separate requests when the jobs are unrelated — for example a warehouse roller line at one site and an underground belt enquiry at another. Mixed sites in one form confuse matching and logistics.

After you continue, selected categories stay visible on the details step so you can confirm the set before you write notes. You can go back and change them without losing the contact fields you have already typed.

Full name and company

Full name is required because suppliers need a person to address, not a generic plant inbox. Use the name of someone who can answer technical follow-ups or who will route the email to that person. Nicknames and first names only slow the first call.

Company name is optional on the form but strongly worth completing. It helps the supplier see whether they are talking to a mine, a contractor, an OEM or a packaging plant, and it reduces confusion when several people at the same site request quotes. If you are a contractor buying for a client, say so in the notes and name the site, not only your own office.

Email, telephone and mobile

Email is required and is the primary path for quotations, drawings and clarifications. Use an address that is read during the shutdown window. A personal address that is not checked on night shift will miss time-sensitive questions.

Telephone and mobile are optional fields. Provide at least one if you want a quick clarification call — belt stamps, shaft sizes and access are often faster by phone than by email chains. Mobile is the number that works on site; landline telephone is useful for switchboards. If you only have one, put it in mobile.

Do not put the technical specification only in a voicemail you hope someone will return. The notes field is the record suppliers quote against.

City or suburb

City or suburb is required. Matching and logistics both depend on it. A crew quoting from a coastal workshop and a crew already in Mpumalanga will not price travel the same way. Freight for a pulley or a belt roll changes with road distance and whether a mine gate or harbour appointment is involved.

Write the plant town or suburb, not only "Gauteng" or "the mine." If the delivery address and the company head office differ, put the site location here and mention the accounts address in notes. Underground or remote sites should say so in notes as well as naming the nearest town.

Location also flags environment: Highveld dust, coastal corrosion, or a sugar mill in a humid valley. Suppliers use that when they choose coatings, enclosures and compounds. The cost article explains those site factors in more depth.

Notes: what good looks like

Notes are required. The form placeholder lists belt length, tonnage, application, timelines and specs because those are the items that turn a category tick into a job. Write in plain language. You do not need a formal tender document — you need enough for a specialist to know whether they can quote and what to include.

A useful note usually covers:

• What the conveyor does and what material it carries
• Whether this is replacement, repair, upgrade or a new line
• Length, lift, belt width and speed if you know them
• Capacity as peak and typical, with units
• Existing component brands or stamp data if it is like-for-like
• Supply-only versus supply-and-install
• Shutdown date or whether the plant is already down
• Access: height, cranage, underground, confined space, hot-work rules

Say what is measured versus estimated. "Width taken off the belt this morning" and "capacity from last year's nameplate, not verified" are both honest and help the supplier qualify the quote.

Vague notes versus useful notes

Vague: "Need a conveyor quote ASAP." That tells a supplier nothing about width, duty, site or whether they should price a belt, a drive or a turnkey gallery. They will either skip the request or send a list of questions that delay you.

Still vague: "1200 belt for the crusher." Better, but missing material, length, whether the belt is in place, splice method, and whether idlers and scrapers are in the same job.

Useful: "Replace troughed belt on the secondary crusher discharge at our aggregate plant near Middelburg. Existing belt stamp attached. Centres about plant-bay length, lift to the screen, run continuous day shift. Need supply, hot splice and new primary scraper in a Friday night window. Crane access from the east road; no underground. Please quote installed, and list exclusions."

The second version still leaves some dimensions for the supplier to confirm, but it is enough to decide categories, labour method and whether they can meet the window. Attach the stamp photo rather than trying to type every character.

Optional attachment

You may attach a file. The form states PDF, drawings or specs, with a maximum of 30MB. Layout sketches, belt stamps, nameplates, shaft dimensions and photos of damage are the attachments that change quote quality the most.

Prefer a single PDF or a zip of labelled photos over an unnamed camera dump. If drawings are preliminary, say so in the notes so nobody treats a concept sketch as issued-for-construction. Do not attach files that contain personal data you would not want a supplier to hold — stick to technical content.

If the file is larger than the limit, put key dimensions in the notes and offer to send drawings after the first reply. A missing attachment is better than a failed submit; a short note with measured widths still works.

How this form differs from Contact us

The quote form is for equipment and service quotations. It captures categories, suburb and job notes so matching can route the brief to relevant suppliers. Contact us is for general enquiries, supplier applications, partnership questions and privacy requests. That form has name, email, telephone, company and a message — no category chips, no suburb field, and no file upload.

If you send a belt RFQ through Contact, it will not go through product matching. If you send a POPIA or login question through Get a quote, suppliers will receive a message they cannot quote. Use the form that matches the outcome you want.

After you submit

You should see a confirmation that the request is on its way. Suppliers then contact you directly. Keep the same notes if they ask follow-ups so every quotation stays on the same scope. When replies arrive, compare them with the checklist on compare conveyor quotes, and with choosing a conveyor supplier in South Africa.

If you realise you ticked the wrong categories, submit a corrected request rather than hoping the first one will be reinterpreted. More on preparing RFQs for specific components is in the guides and the Knowledge Centre.

FAQ

Do I have to fill every optional field?

No. Company, telephone, mobile and the attachment can be left blank. Full name, email, city or suburb, notes and at least one category cannot. Adding a mobile number and a photo still improves response quality.

Can I request belting and a gearbox on the same form?

Yes, if they belong to the same job. Select both categories and explain in notes that you need a belt change and a drive overhaul in one shutdown. If they are unrelated purchases, send two requests.

What if I do not know the belt width?

Say that you do not know, and give capacity, material, photos and approximate length. Suppliers can propose a width or ask for a site measure. Guessing a width in the notes without measuring is worse than stating it is unknown.

Is the quote form the same as a formal tender?

No. It is a matching brief so suppliers can return quotations. Large capital jobs may still need your own tender documents, Incoterms and site rules after you have a shortlist. The form is the efficient way to start that process.